Emotional intelligence is more important than IQ, technology, or strategy when it comes to mission achievement in your family, in your business, or in your community.
Part 1: What is emotional intelligence?
Drs. Travis Bradberry and Jean Greaves define emotional intelligence as your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships.
Part 2: Self-mastery
Growing your emotional intelligence means growing your ability to choose what you say and do–because of and in spite of your emotions.
Self-management is your ability to choose what you say and do based on your awareness of your emotions (Bradberry and Greaves). To understand self-mastery, we have to go back over the role of feelings—to give us information and to help us know when to pay attention and what to pay attention to.
Part 3: Social Awareness
Being emotionally attuned to others is essential to every aspect of leadership.
Part 4: Relationship Management
The ability to handle our own and others’ emotions in a way that facilitates relationships is the super-power of leadership.
Series Resource
- Emotional Intelligence 2.0 by Bradberry and Greaves
- Daniel Goleman
- Standford Marshmallow Experiment
- 7 Habits of Highly Effective People by Stephen Covey
- How to Avoid Social Backlash in the Workplace
- I Used to Insist I Didn’t Get Angry. Not Anymore.
- Primal Leadership, Goleman
- The Speed of Trust by Stephen Covey
- The Five Dysfunctions of a Team by Patrick Lencioni
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